I am writing to provide feedback via the RE/MAX Client Satisfaction Survey for Sandy Ernst and her assistant, Lynda Ernst. Sandy and Lynda are AH-MAZ-ING! These two women are bright and shining stars! We absolutely adore them and are so appreciative of the time and attention that they spent to ensure that our real estate transaction went as smoothly as possible. They continuously went 'above and beyond' to ensure that we were happy, felt supported, and all of our questions were answered. Service is all about anticipating needs and proactively addressing them, without anyone having to ask- that's what Sandy and Lynda do best! Their communication is impeccable! They constantly kept us apprised of the latest status updates and ensured we understood our options throughout the process. They were available anytime we needed them, day or night. Despite all of the obstacles we encountered, they never lost sight of the end-goal. They were positive and maintained a sense of humor, even when things got tough. Sandy and Lynda helped us with our first home 10 years ago. Since then, our relationship blossomed. Sandy began as our realtor but ended up as a friend. That's what differentiates Sandy from others. She operates with the highest ethical standards and treats you as if you are a member of her family. She will only do what is right by her clients. Would I use Sandy again? There is no other option, she is the BEST!
Crystal & James Biasi-Abbott
Dear Sandy and Lynda,
Thank you both very much for all your efforts and help in selling Dad's home in Apollo Beach. He was very impressed with your expertise, professionalism and helpfulness. We were very pleased with the entire process and are sure much of that was due to you! Thank you again-- we appreciate all you do.
Warmly, Ann and John
P.S. This was #6 that you've helped us with. That's a great partnership...and friendship!
Ann and John
Sandy, We really appreciate your help with our home. Thank you so much.
Eric & Wilatreal Curry
Dear Sandy, I am sure you've heard we lost bob on Dec. 18th. We buried him in Utah by his dad like he wanted. I wanted to thank you for Bob and my whole family for your love and support through all of this terribly sad time in our lives. You & your staff were angels to us. I wish you a properous and happy New Year. You deserve it--You are a great person, so glad and blessed to know you. Thanks Again With all my heart.
Sandy, Lynda Thank you so much for all your help in finding our first florida home! Your kind & helpful words & your patience meant so much to us. Thanks again.
Mark & Kim Urbaniak
Hi Sandy, Thank youy for helping Penny & Mark Brewer. They are so excited about their new home and love the Fish Hawk area. And they love you! My son Matt & Karen will move eventually. I think all is on hold until the baby arrives in early Nov. Thanks again.
Sandy, I can never thank you enough for all your help in Tampa. You are an Angel Of Light and the Lord truly used you. I pray the Lord would bless you abundently! You are a precious person--- God Bless.
Sandy, Bob & I would like to thank you very much for doing such an outstanding job with the sale of our house. The entire experience was nothing but positive. You were a great communicator, hard working & very resourceceful in all aspects of selling our "old & charming" bungalow. You were very considerate of our tenant and managed all the work crews with her best interest in mind. We hope that this year continues to bring you great health & success. And I will look forward to seeing you on my next business trip to tampa.
Karen and Bob
"I assume excellent on Negotiation, when conversation has been as good or better than three of my past agents. It is those little things that count...working for you, and taking her time to find a property as if it were hers to live in. When talking, you find her knowledge learned over 30 years in the business and still caring as if it were her first sale. This is what I got after talking and explaining what I was looking for, and her telling me the precise zip codes I would be interested in to find for my property."